Brand Law Firm, PC specializes in Family Law and Criminal Law. Click the link below to find out more about our practice areas.
Brand Law Firm, PC in Lebanon prides itself in being responsive to client needs
If you are looking for an attorney to provide outstanding legal representation contact Lynne A. Brand at Brand Law Firm, PC for a consultation.
We love our clients, and are doing everything we can to prevent the spread of COVID-19. We are open during regular business hours, but will be limiting in person contact between staff and clients. We will attempt to resolve all issues via telephone before scheduling an in person appointment.
Please call before stopping by.
If you have any symptoms related to COVID-19, the flu, or have been in contact with someone with those symptoms please stay home to prevent the spread of illness.
483 South Adams, PO Box 1701, Lebanon, MO 65536, US
(417) 991-3550 phone
08:30 am – 04:30 pm
We are open Monday - Thursday. 8:30 a.m. - 4:30 p.m.
We are closed on Friday
We see clients by appointment only on Friday.
Have an emergency? See the Communications Policy below.
(417) 531-0420 or firstname.lastname@example.org for after hours assistance.
Our desire is to provide the best possible client service that meets our clients’ needs while responding to their concerns in a timely manner. In order to do so, we use the following methods to communicate directly with clients: telephone, voicemail, mail, and email. In order to maintain attorney-client confidentiality and be as efficient as possible, we do not communicate with clients via text messages or social media.
As a client, it is your responsibility to notify the Firm in a timely manner of changes to any of your contact information. Failure to do so could delay the receipt of an important communication and negatively impact your matter.
As a client, you will receive regular updates regarding your legal services. These updates, along with any invoices, are generally sent monthly and by email. You may also receive letters documenting major changes and events that affect your matter. For events requiring your attendance or participation (i. e. court dates or meetings), we may also send you a calendar invitation to serve as a reminder.
I would love to be available to personally receive every client call. However, to maintain a functional and efficient practice, most activities in my day are scheduled ahead of time to insure that they have my full attention. This includes phone calls with clients. My staff is equipped to handle most routine matters and inquiries, and your call will always be held in the strictest confidence. If your issue does require speaking with me immediately, then it is usually more efficient to schedule a phone or web conference or send a short email. This avoids the time that is wasted by playing phone tag and means that you will get my undivided attention (and not just a quick second between meetings). Scheduled calls will take precedence over returning messages and voicemails from unscheduled calls.
While email is often the most convenient method of communication, it can also be one of the greatest hindrances to productivity. For this reason, emails are generally checked once or twice a day, usually around midday and end of day, except weekends and holidays. My goal is to respond to most emails within 1-2 business days, unless your inquiry requires additional legal research.
We may ask you to schedule a follow-up appointment, whether by phone or in person, if doing so would be more efficient than responding to a complex matter with a long email or series of emails.
Emergencies are rare, but they do happen. If the matter is urgent, you should call, rather than email, the office. If it is a true emergency, my staff will interrupt me and ask that I take the call. Otherwise, we will politely insist on scheduling an appointment. Again, my staff is well equipped to make such determinations.
Likewise, if I need to get your attention immediately, I will first call you, and then follow up by email and/or regular mail.
Prospective clients: We do not give legal advice over the phone or by email. You must schedule an appointment, and you must complete an intake form.
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